Refund Policy

We offer 1 Day refund in case of Wrong or Faulty Product delivered on all products.

• Refund should be requested within 24 hours of delivering the product. Email us at customercare@sevrat.com  or WhatsApp.
• It is mandatory to make a video which starts from unpacking/unboxing the parcel and the box inside so that details related to the product you wish to return or replace can be captured easily without any hassles. As part of this policy, we do not entertain any requests of return or replacement in case the complete video is not shared with us.
• The product should be in intact condition (As it was delivered to you).
• The product should not be used.
• The protective film should not be removed.
• Order ID & Invoice should be available.
• Refund will only be eligible if the product received in reverse pickup clears our quality check process.
• Refund amount will be transferred within 48-72 hours after clearing the quality check process.
• Non-qualifying returns include any item(s) marked on "Sale" or sold as a "BOGO" offer.